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e-Fulfillment Drama Continues, as Amazon Tussles with Johnson & Johnson, Partners with USPS for Sunday Deliveries

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Johnson & Johnson Pulled Product from Amazon over Third-Party Gray Market Sales, While USPS to Provide Amazon new Sunday Delivery Service.

 More drama in the e-Fulfillment wars, with Amazon.com once again making news not once but twice this week.

First, there was news of a simmering battle between consumer products giant Johnson & Johnson and Amazon over the availability of "gray market" products on the Amazon site. J&J has been complaining to Amazon for the past year or more that some of the thousands of "third party" sellers that use Amazon as their web channel are selling expired, damaged (e.g., packaging) or otherwise uncontrolled product through Amazon's platform. Believing Amazon was not doing enough to reduce or eliminate those gray market sales, J&J stopped selling its well-known consumer products, such as Tylenol, Band-Aids and Johnson's baby wipes and shampoo, to the internet giant, according to the Wall Street Journal this week. Although it later resumed shipping some product to Amazon more recently, it is still withholding some of its SKUs from distribution through the company...Read more on scdigest.

Last modified on Friday, 15 November 2013 14:32

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